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1-5 of 5 messages
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Page 1 of 1
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US Interface - $ Refunded
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Reply
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by KI4NCX on October 29, 2008
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Mail this to a friend!
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Maryland Attorney General
Case reference number is: 159259
10-24-08. Call received from Attorney general's Office. Attorney Everett Crosslin states
" Glenn W. Wetherell {W3GWW} was spoken to and has agreed to refund the $49.85 by 10-29-08,
If the refund isn't received by then I'm to contact him for further legal proceedings."
Transaction Details
--------------------------------------------------------------------------------
Payment Received (Unique Transaction ID #87505331UN8543144)
Business Name:
US Interface / Rig Technologies
Buyer Email:
g.wetherell@verizon.net
Payment Sent to:
ad713@bellsouth.net {KI4NCX}
--------------------------------------------------------------------------------
Business Contact Information
Customer Service URL: http://www.usinterface.com
Customer Service Email: info@usinterface.com
Customer Service Phone: 410-272-9110
--------------------------------------------------------------------------------
Amount received:
$49.85 USD
Fee:
$0.00 USD
Total:
$49.85 USD
--------------------------------------------------------------------------------
Date:
Oct. 29, 2008
Time:
10:42:10 PDT
Status:
Completed
--------------------------------------------------------------------------------
Subject:
You've got a payment
Note:
Refund in-full for ON-AIR Headset.
Shipping Address:
No Address Provided
--------------------------------------------------------------------------------
Payment Type:
Instant
--------------------------------------------------------------------------------
Maryland Attorney General
Douglas F. Gansler
Thank you for your submission to the Consumer Protection Division.
Your reference number is: 159259
The following is the information you have submitted on October 8, 2008 at 02:01 AM:
Prefix Mr.
First Name Alford
Last Name Davis
Address P.O.Box 555543
City Orlando
State Florida
Zip Code 32805
Best Telephone Number to use during the Day 407-***-****
Alternate Telephone Number 407-***-****
E-mail Address ad713@bellsouth.net
Business Name US Interface / Rig Technologies
Business Address 61 Krouse Court
Business City Aberdeen
Business State Maryland
Business Zip Code 21001
Business Primary Telephone Number 410-272-9110
How did you hear about the business? Advertisement - Internet
Where did the purchase or lease take place? Internet
When did the purchase take place? 07/22/2008
What would you like the business to do? Refund/Reimbursement
Please describe your dispute: I ordered the On-Air headset from US Interface on 7-22-08. The
Paypal ID# 92E64473B2304982R confirms Rig Technologies charged $39.95 plus $9.90 shipping,
Total of $49.85. I RECEIVED NOTHING FOR MY MONEY! The half dozen phone call responses ranged
from, we're waiting on the adaptor parts, The item will ship next Thursday, We can't fill
the order and sent you a refund,However I was assured that all of the other advertised items
were in stock. This is just an answering service so leave a message. Recorded message: We're
on vacation until 9-15-08. I called after 9-15-08 and got the same recorded vacation
message. I sent 2 Emails requesting a refund, no response. Paypal will not handle an dispute
over 30 days from purchase. I filed complaints with the FTC, USPS and the BBB. GLENN W
WETHERELL (Owner) 61 KROUSE COURT ABERDEEN MD 21001 USA Business Name: US interface / Rig
Technologies
How did you hear about our office? Consumer Protection Publication
Do you have any documents that support your complaint? yes
Description of supporting documents Paypal receipt
Contact, other than the consumer Debra Jahnke 1-860-594-0200
Most recent date consumer contacted business 10/06/2008
Person complained to at the business Glenn W. Wetherell
How much did you pay? $49.85
How did you pay? debit / EFT
Have you filed with another agency? yes
Other agency USPS, FTC & BBB
Have you contacted an attorney or filed a lawsuit? no
If Refund, please state the amount desired 49.85
Please print this page for your records.
If you need to submit supporting documents, please enclose a copy of this page with the
documents and the mail or fax them to:
Consumer Protection Division
200 St. Paul Place, 16th Floor
Baltimore, MD 21202
Fax:(410) 576-6566
Failure to submit supporting documents or enclose a copy of this page with your documents
will delay processing of your submission.
If you have any questions feel free to contact us at 410-576-6550.
KI4NCX
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RE: US Interface - $ Refunded
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Reply
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by WB2WIK on October 30, 2008
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Mail this to a friend!
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Congratulations.
It took more than three months, plus official intervention, for you to get a refund you should have received three months ago.
Thanks for the warning, I'll be certain to never deal with this entity.
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RE: US Interface - $ Refunded
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Reply
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by KI4NCX on October 31, 2008
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Mail this to a friend!
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A fair exchange ain't no robbery and the even swap ain't no swindle.
This forum could save your hard earned dollars by warnings of flim flam, hood'winkers and bamboozler's.
It's reasuring to find posts by hams attesting to the honesty of sellers and buyers.
KI4NCX
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RE: US Interface - $ Refunded
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Reply
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by AB7R on November 6, 2008
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Mail this to a friend!
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Ditto what Steve said. I've been considering a US Navigator but not now. I wonder how much business his lack of a 37$(?) refund will cost?
73
Greg
AB7R
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RE: US Interface - $ Refunded
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Reply
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by WG5J on December 29, 2008
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Mail this to a friend!
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I did not have to mess with a refund. I did order something that they no longer sold and they just removed it from my order.
I have had good success and support from US Interface. They answer the phone and provide excellent support. I am looking at buying another unit from them. I ordered some additional cables while I was on a support call with them to get N1MM working before a contest. Cables shipped same day.
They might not be the cheapest, but the support is worth an extra nickel in my book.
No doubt it sounds like they screwed up on your deal. My experience has been a good one.
73.
D.
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